API: Errors & Troubleshooting
Plain-language guide to common API error messages.
| Message | Meaning | What to do |
|---|---|---|
| The Account ID or key provided is not valid. | Wrong credentials | Check Account ID and API key in account settings |
| This feature is unavailable for your account… | Non-premium account | Upgrade to a premium tier |
| You have exceed your monthly API count | Quota used up | Wait for reset or contact support |
| Error Code:API...; Message:… | Server/database issue | Retry; contact support with the code |
| Site cannot be deleted… | Site in use | Remove it from coverages/links first |
Unexpected failures return JSON: { "success": false, "message": "…", "path": "/…" }. Errors are logged server-side with a numeric code (the number after API).